David Schapiro

Interview Notes This interview is based on extensive research performed by ACORD exploring the linkage between digital maturity and financial performance across the global insurance industry. The complete research paper can be found at www.acord.org/research.   The study examines digital maturity versus key financial and operating metrics over the last 10 years for the top …

The Digitization Imperative, Insurance, and Change with Bill Pieroni Read More »

Interview Notes The tagline on Rudi Van Delm’s LinkedIn profile is “Improving people’s lives through insurance”. This describes Rudi’s unique approach—while successfully leading pricing for some of the largest global insurers, he has always been guided by how to improve people’s lives. Rudi has been in general insurance for more than 30 years. He has …

Improving People’s Lives through Better Data and Pricing with Rudi Van Delm Read More »

Interview Notes Dr. Coenraad Vrolijk has been studying automotive safety statistics for nearly 20 years. Within this span, he has witnessed the application of countless safety developments and driver regulations, as well as the advent of autonomous vehicles, and followed the effect of each on the insurance industry. A Doctor of Economics, his positions have …

The Imminent Inflection Point in Motor Insurance with Coenraad Vrolijk Read More »

Interview Notes Jim Sutcliffe has the unique distinction of over four decades in insurance; global experience spanning three continents; CEO and Chairman positions at large carriers, agriculture and mining companies; trustee positions at non-profit organizations; and he is an actuary. I have personally experienced Jim’s exceptional leadership in his position as Chairman of the Many …

Forty Years of Lessons Learned in Insurance with Jim Sutcliffe Read More »

Interview Notes Matthias Weber and I stumbled across each other last year and since then have conducted an ongoing discussion about insurance.  He has a PhD in Physics from the Swiss Federal Institute of Technology (ETH), and the unique insurance experience of being Swiss Re’s Group Chief Underwriting Officer; combined with now investing, advising and …

Learning from the Past to Improve the Insurance Industry Read More »

Interview Notes Alex has a unique combination of global insurance and financial experience, from an executive and consultant viewpoint – coupled with exceptional intellect. Alex has Latin America roots, went to University in the US, occupied senior insurance, banking and consulting positions in Europe, the UK, US, and Latin America; and is now the CEO …

A Journey to the Future of Insurance with Alex Horvitz Read More »

Interview Notes I was introduced to Toby Alfred by our mutual friend – Meryl Golden, COO at Kingstone Insurance, Meryl worked with Toby at Progressive and with me at Earnix. Toby’s name was familiar to me in the insurance industry, but I never had a chance to speak with her before preparing for this interview. …

Customer experience focusing on human-centered design – using data beyond pricing Read More »