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Case Study: Improving agent experience in commercial insurance

Introduction: Typically when a carrier wants to improve the agents’ experience, the automatic go-to response is to reduce the number of submission questions or pre-fill the submission forms. However, just reducing the data input does not necessarily improve the agents’ experience. In this case study, we will discuss how a leading commercial carrier took a …

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Case Study

Case Study: Prefilled Workers’ Comp Submissions

A leading US workers’ comp carrier increases submission-to-quote efficiency with Planck’s artificial intelligence data platform. The Goal With over 50 years of experience providing workers’ compensation coverage across multiple states, a leading small- and medium-business (SMB) workers’ compensation carrier was looking for ways to continue its profitable growth. One of the lowest hanging fruits was …

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